How Can We Help You?
Find answers to common questions below. If you need more help, don't hesitate to reach out.
Frequently Asked Questions
How do I create or update my account profile?
You can create and manage your profile by clicking on the "Account Settings" or "Complete Profile" button in the GetPromptlyHired extension popup. This will open your account page where you can upload your resume, set job preferences, and manage your subscription.
To access it directly, ensure you are signed in and visit the Account Page.
How does resume upload work and what formats are supported?
On the account page, you'll find an "Upload Your Resume" section. You can drag and drop your resume file or click to browse. GetPromptlyHired supports PDF and DOCX file formats, up to 10MB in size.
Your resume is securely stored and used solely for job matching analysis when you request it.
What are "Natural Language Preferences"?
In Step 2 of your profile setup, you can describe your ideal job and work environment in your own words (e.g., "I'm looking for a mid-size startup with a collaborative culture..."). GetPromptlyHired's AI uses this natural language input, along with your resume and structured preferences, to provide more nuanced and personalized job match scores.
How many free job analyses do I get? How can I upgrade?
New users receive 1 free job analysis to experience GetPromptlyHired's capabilities. You can track your usage in the extension popup.
To get unlimited analyses and access other premium features, you can click the "Upgrade" button in the extension popup or visit the "Upgrade" section on your Account Page.
Is my data secure with GetPromptlyHired?
Yes, we take data privacy and security very seriously. Your resume and personal information are encrypted and stored securely. We only use your data to provide the job matching service as described in our Privacy Policy. We do not sell your personal data to third parties.
For more details, please review our Privacy Policy (link would go here).